So, about a month ago was checking my AT&T bill (I am “that guy”) and noticed that I was getting charged a $10 “sports” fee. Anyone that knows me is that I do not watch sports, therefore I know I never authorized a sports fee. I noticed the bill was going up so I reviewed Spectrum and liked what I saw (especially the price).
I called Spectrum and got their 200mb internet and TV. I then called and confirmed with AT&T that I was cancelling with them. Well, based on this bill, they not only did NOT cancel my service, they RAISED the bill!!!
So, another 45 minute call with them to get balance reversed and officially cancelled. Ugh! Lesson, trust but verify….well, don’t believe anyone.